Shipping Policy

1. Overview:

At Kashi Darshan, we deliver temple prasad, ritual keepsakes, and selected puja items to devotees across India and to many international destinations. We ensure every item is packed with care and respect so you receive your sacred offerings safely and on time.

2. Order processing:

• All orders for physical items (prasadam, selected ritual items, souvenirs) are typically processed within 1-2 business days after your booking or purchase.
• For puja packages that include a physical prasad shipment, dispatch occurs after the ritual is completed and the prasad is prepared for sending. (If you have time-sensitive needs, choose express shipping or contact us directly.)

Tip: If your service includes a live puja or special date, we will indicate the expected dispatch window on the product/booking page.

3. Shipping destinations & delivery time-frames:

• Domestic (India): Estimated delivery is 4-7 business days after dispatch depending on the courier and location.
• International: Estimated delivery is 10-21 business days after dispatch depending on destination, customs clearance, and local postal services.
• These delivery estimates are guidelines actual delivery may vary due to customs, public holidays, natural events, or courier delays.

4 Shipping charges & options:

• Shipping charges are calculated at checkout based on destination, weight, and chosen service (standard or express).
• Where applicable, we may offer promotional or free shipping thresholds — these will be clearly displayed at checkout.
• These delivery estimates are guidelines actual delivery may vary due to customs, public holidays, natural events, or courier delays.
• For bulk or special deliveries (large ceremonial items or international bulk prasad), please contact us for a custom shipping quote.

5. Packaging & handling:

• Prasad and ritual items are packed respectfully and securely using appropriate cushioning and food-safe materials where required. Fragile and perishable items receive extra protection to preserve their sanctity and condition in transit.
• We use trusted courier partners to ensure safe handling and timely delivery of devotional items (kashiedarshan.com)

6.Tracking & notifications:

• Once your order ships, you will receive a shipping confirmation email with a tracking number so you can monitor the delivery.
• If a tracking number is not available for a specific shipment type, our support team will keep you updated via email or phone.

7. Customs, duties & taxes (International orders):

• International orders may be subject to customs clearance, local duties, taxes, or import fees assessed by your country. These charges are the responsibility of the recipient and are not included in our shipping cost unless otherwise specified.
• Please check with your local customs office if you have questions about potential import charges.

8. Missed deliveries, incorrect address & returns:

• If delivery fails due to an incorrect or incomplete address, customs refusal, or lack of collection, additional reshipment charges may apply. Please check your shipping address carefully at checkout.
• Returns for physical items: we aim for full transparency and fairness. Our return & refund terms apply as outlined in our Refund Policy (returns must be requested within the timeframe and conditions listed). For reference, our Refund Policy describes return windows and refund processing.

9. Order changes & cancellations:

• If you need to change the shipping address or cancel a shipped order, contact us immediately. Changes cannot be guaranteed once an item has been dispatched. We will advise on the best course of action and any potential charges.

10. Lost or damaged packages:

• If your package is lost or arrives damaged, contact us at once with your order number and photos (if damaged). We will coordinate with the courier to investigate and resolve the issue replacement or refund decisions will follow our refund policy and the courier’s claims process.

11. Contact & support:

For any shipping questions, special delivery requests, or urgent support, please reach out to us:

• Email: info@kashidarshan.com.
• Phone: +91-999-999-9999.
• Address: House 101 ,near asshi ghat Varanasi 221001

FAQs

Q: Do you deliver prasad outside India?

A: Yes, we ship prasad and selected puja items internationally. Delivery times and customs charges vary by country.

A: Perishable prasadam is dispatched with care and in the fastest suitable way; timelines are communicated at checkout or after the ritual. If you require express delivery, please choose the express option.

A: Contact us immediately with your order number. We will open an inquiry with the courier and update you on next steps.